# Business Manager

The Business Manager handles everything related to an organization and its Carrier approval process.

# View Pending Carrier Applications

Once an organization has submitted an application for approval, a Business Manager can view the application information and decide if it is to be approved or rejected.

##### Go to the Carrier Applications Page

When logged in as an Admin or Business Manager, click the **Carriers** link in the side navigation panel.

[![image-1630904414963.png](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/scaled-1680-/image-1630904414963.png)](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/image-1630904414963.png)

##### View the List of Carrier Applications

[![image-1630904633215.png](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/scaled-1680-/image-1630904633215.png)](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/image-1630904633215.png)

Notice the Status is Incomplete for organizations who have not yet completed or submitted their application.

To view an application, click on the Binoculars icon in the **Actions** column of the table.

Once you review an application you may [**Approve**](https://docs.brylerlogistics.com/books/admin-guide/page/approve-a-pending-application "Approve a Pending Application") or [**Reject**](https://docs.brylerlogistics.com/books/admin-guide/page/reject-a-pending-application "Reject a Pending Application") it.

# Approve a Pending Application

Before an organization ca be approved as a carrier, they must first [submit an application for review](https://docs.brylerlogistics.com/books/user-guide/page/how-to-become-a-carrier "How to Become a Carrier").

##### Select An Application To View

Go to the [Carrier Applications List page](https://docs.brylerlogistics.com/books/admin-guide/page/view-pending-carrier-applications "View Pending Carrier Applications") and select an application to view by clicking on the binocular icon.

[![image-1630905441297.png](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/scaled-1680-/image-1630905441297.png)](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/image-1630905441297.png)

Use the buttons to view the different pieces of information for this application, and then click the Approve application button.

##### Confirm The Approval

[![image-1630905618253.png](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/scaled-1680-/image-1630905618253.png)](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/image-1630905618253.png)

Click the **Confirm** button to finalize the approval for this application, or click **Cancel** to return to the previous screen.

# Reject a Pending Application

Before an organization ca be approved as a carrier, they must first [submit an application for review](https://docs.brylerlogistics.com/books/user-guide/page/how-to-become-a-carrier "How to Become a Carrier").

##### Select An Application To View

Go to the [Carrier Applications List page](https://docs.brylerlogistics.com/books/admin-guide/page/view-pending-carrier-applications "View Pending Carrier Applications") and select an application to view by clicking on the binocular icon.

[![image-1630905942693.png](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/scaled-1680-/image-1630905942693.png)](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/image-1630905942693.png)

Use the buttons to view the different pieces of information for this application, and then click the **Reject Application** button.

##### Confirm The Rejection

[![image-1630906017162.png](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/scaled-1680-/image-1630906017162.png)](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/image-1630906017162.png)

Fill in the **Reason for Rejection** and click the **Reject Application** button to finalize the rejection for this application, or click **Cancel** to return to the previous screen.

##### Reason for Rejection

Before you can reject the application, you must give a reason for the rejection. This will provide feedback to the organization so they can know why their application was rejected so they can fix it and resubmit.

[![image-1630906176821.png](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/scaled-1680-/image-1630906176821.png)](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/image-1630906176821.png)

The Reason for Rejection will show up on the organization's Carrier Profile so they can see the response and react to it.

[![image-1630906334160.png](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/scaled-1680-/image-1630906334160.png)](https://docs.brylerlogistics.com/uploads/images/gallery/2021-09/image-1630906334160.png)

After they update their information the organization can reset the application status and resubmit.