Reject a Pending Application

Before an organization ca be approved as a carrier, they must first submit an application for review.

Select An Application To View

Go to the Carrier Applications List page and select an application to view by clicking on the binocular icon.

Use the buttons to view the different pieces of information for this application, and then click the Reject Application button.

Confirm The Rejection

Fill in the Reason for Rejection and click the Reject Application button to finalize the rejection for this application, or click Cancel to return to the previous screen.

Reason for Rejection

Before you can reject the application, you must give a reason for the rejection. This will provide feedback to the organization so they can know why their application was rejected so they can fix it and resubmit.

The Reason for Rejection will show up on the organization's Carrier Profile so they can see the response and react to it.

After they update their information the organization can reset the application status and resubmit.